FAQs

Pipeworks Plumbing

Have a plumbing-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • How do I turn my water off?

    To shut off your home's main water supply, locate the main shut-off valve. It's usually found where the water line enters your home, often near the water heater, in a basement, garage, or utility area. Turn the valve clockwise (to the right) until it stops. If you have a gate valve, it may take several full turns. For outdoor shut-off valves, often near the street, you may need a water key or wrench. Since proper water control is essential for any water heater repair in Brandon, FL, if you’re unsure or can’t find the valve, call us. We’re happy to help walk you through it or send a technician.

  • Are you licensed and insured?

    Yes, Pipeworks Plumbing Inc is fully licensed and insured. Our licensing ensures that all work meets local building codes and industry standards. Being insured protects both our team and your property, giving you peace of mind on every job we do. When it comes to water heater repair in Brandon, FL, our commitment to safety, reliability, and professionalism is what sets us apart.

  • How do I know if my water heater needs to be replaced?

    According to The Spruce, traditional tank water heaters have a typical lifespan of 8 to 12 years, while tankless models can last up to 20 years. If your water heater is reaching the end of its lifespan, it may be time to consider an upgrade. Other warning signs include: 


    • Inefficient heating
    • Rusty or discolored water
    • Unusual noises like rumbling or banging
    • Water that runs out quickly or doesn't stay hot
    • Leaks or moisture around the base of the tank

    If you notice any of these issues, it's a good idea to have a professional plumber inspect your system. Proper evaluation is essential to determine if you need a full replacement or water heater repair in Brandon, FL.

  • Why isn't there enough hot water?

    A lack of hot water can be caused by a broken dip tube, a malfunctioning thermostat or heating element in an electric unit, or excessive sediment buildup in the tank that reduces efficiency. If you’re experiencing this issue, call us today for expert water heater repair in Brandon, FL.

  • Why is there water under or around my water heater?

    If you notice water pooling around your water heater or dripping from it, you likely have a leak. When the leak comes from the bottom of the tank, it often indicates a crack in the internal tank, which usually requires a full replacement. For a professional inspection and reliable water heater repair in Brandon, FL, give us a call today.

  • What considerations do you suggest when sizing a replacement water heater?

    When choosing a replacement water heater, the most important factors to consider are: 


    • The size of your household
    • Your daily hot water usage
    • Your future water demands
    • How long you plan to stay in your current home

    Whether you're looking for a new water heater or water heater repair in Brandon, FL, our team is ready to help.

  • What should I do if my water heater is leaking?

    Turn off the power or gas supply to the water heater and shut off the water supply to the unit. Then, contact us immediately for professional inspection and repair to prevent water damage or safety hazards.

  • How often should my water heater be maintained?

    For optimal performance, we recommend annual maintenance. This includes flushing the tank to remove sediment, checking the anode rod, inspecting valves, and ensuring all components are functioning properly to extend the lifespan of your unit.

  • Can you install a new water heater?

    Yes, we specialize in water heater installations. We’ll help you choose the right model based on your home’s needs, budget, and energy preferences, ensuring a seamless installation process with minimal disruption.

  • How do I schedule a service?

    Contact us via phone, email, or our website to schedule an appointment. We offer flexible scheduling, including same-day service when available, to accommodate your needs.